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Job call center supervisor - hr.cimaresource


call center supervisor

Company: hr.cimaresource


View jobs: Jobs hr.cimaresource >
City:   lagos
Experience: None
Education: Postgraduate Certificate / Diploma
Contract: Permanent
Salary: Over 800.000 / year (NGN)

 



Call Center Supervisor Job Responsibilities:

Serves customers by taking telephone, fax, and e-mail orders; providing information.

Call Center Supervisor Job Duties:

  • Takes orders by obtaining and verifying information.
  • Enters orders by transmitting information.
  • Provides product/service information by answering questions; offering assistance.
  • Maintains call center database by entering and verifying information; updating contact log.
  • Improves quality results by recommending changes.
  • Keeps equipment operational by following established procedures; reporting malfunctions.
  • Updates job knowledge by participating in educational opportunities.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Call Center Supervisor Skills and Qualifications:

Customer Service, Customer Focus, Phone Skills, Listening, Verbal Communication, Data Entry Skills, Product Knowledge, Job Knowledge, Objectivity, Dependability, Multitasking.

Qualified  and suitable candidate are required to sent CV to hr.cimacresource@gmail.com or send their phone number, course of study, position applying for, to 08039105014.

Note this  job are for candidate based in Lagos state .



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